iStorm Logo 2011 extended

iStorm Security - Latest Customer Reviews

"A good job well done, thank you."

David and Valerie Stone.
David Powell - 07 April 2012

star_5

"iStorm installed a 4 camera CCTV system for me on the 6th December 2011, the installation was completed on the day, both engineers were very helpful and professional. I had a problem two weeks later, contacted iStorm and they came out and fixed it the same day within a few hours. I would highly recommend them and would reuse them if I required further work. A totaly professional company."

Sean Powell Cae Mimi - 19 December 2011

star_5

"Quotation received in good time, work carried out when planned and on time and very good back up-all at a fair price. Will use in future to extend the system"

Hanbury Plastics Recycling - 25 November 2011

star_5

"A thoroughly professional service from start to finish; polite, well presented and courteous staff, extremely knowledgeable about all aspects of my security requirements were able to advise me on the best way to protect my property.The installation process was well executed with no mess or unsightly wires left behind.I was left with a full understanding of how my system worked and the reassuring feeling that any further questions or help that I needed were only a phone call away.Without a doubt I would recommend iStorm.

Matthew - 13 October 2011

star_5

"Very happy with iStorm security. good value and excellent products and service. A+"

Craig Digweed Baldwin - 19 August 2011

star_5

I called iStorm Security when my alarm went faulty. The engineers arrived promptly and had my alarm back up and running in no time, no other problems with my alarm since calling them. I would recommend iStorm Security's service to my friends and others. Thank you

Miss Mckay - 15 August 2011

star_5

Scheduled engineer never rocked-up to site (26/05/2011) - allegedly he "broke down on the motorway" without getting in contact with the managing agent for the property. We were due to have a Visonic Powermax alarm installed. I have been now calling for a month with countless promised callbacks (15+)from the manager. He just hasn't had the simple courtesy to call us back to let us know what is happening, or simply that he cannot do the work. This is basic integrity and customer service stuff: keeping your word and keeping your customers updated. Staff sickness and motor breakdowns are no excuse for not managing your customers expectations' properly.
Very unimpressed.

Michael Perrott - 22 June 2011

star_1

Company response: Mr Perrott , We had scheduled our engineer to visit your building on the 26th of May to complete a site survey, not to complete your installation, That engineer subsequently broke down on the motorway and did contact your letting agent and tenant to notify them of his break down, we received confirmation emails to that affect from both your tenant on site and your letting agent, unfortunately we were then unable to schedule a new installation date in your allocated time slot, you had a number of telephone conversations with our office who did there best to offer you alternative dates but none of these were suitable.

"I received an instant reply for my request for a quote for a full alarm system and security lights. The firm arrived on time when coming to measure up and then fit the systems. They were smartly dressed and very helpful, and fitted the systems without making any mess - and cleared up when they had finished. They took time to explain the workings of the system to me, and reassured me that I could contact them at any time if I have any problems with it.I am very satisfied with the work carried out and the price paid. I would have no hesitation in recommending them."

Alison Cannon - 28 May 2011

star_5

"We were looking for a reliable home security when we came across iStorm on the internet. We had a promp reply from Iain who came to our home and explained everything to us. The price he quoted was what we were hoping to pay, and within a few days it was installed with care and attention. We are now thinking of adding an additional camera to the rear of the property as we are really happy with the installation. Thank you Iain. Chris Cox Chell"

Christine Cox - 26 May 2011

star_5

"After a spate of kerosene thefts in our rural village my wife and I decided to have CCTV fitted to our house. We contacted iStorm Security who listened to what we wanted and then surveyed the house before suggesting a few small changes. We agreed on a price for a four camera system with a one terabyte hard drive recorder which iStorm duly installed the following week. Iain and his team took 2 days to install the system. Iain stayed until 9pm on the second day to iron out a few small glitches. The system has worked perfectly and my wife and I are very pleased with both the CCTV system, the quality of the work and the service we received. We would not hesitate to recommend iStorm to any of our friends or relations. All in all an excellent service and an excellent product."

Stephen Hampton - 15 April 2011

star_5

"I am very pleased with the service received from iStorm Security Ltd and would happily recommend them to both friends and clients alike.They arrived on time, did a very neat job,and the equipment installed was very good value as well as being very effective."

Tony Riley - 15 April 2011

star_5

"After a misunder standing the job was done very well"

Neville Barry - 17 January 2011

star_5

"iStorm Security have provided a number of services to our business, including secutiry system and alarm. Each has been of outstanding quality and provided with exceptional professionalism."

Astons of Longton - 05 November 2010

star_5

"I-Storm carried out an extensive survey of our wish-list and then patiently guided us through the many changes we made. The final solution of 6 cameras and a DVR was completed without inconvenience to ourselves and Iain and his team did not disrupt the installation period by leaving site to attend to other matters. Iain dealt with any post contract queries immediately and replaced a faulty camera within a day of him receiving my call. We decided to add an additional camera a couple of weeks after the main installation and again the service was exemplary. I can recommend I-Storm without hesitation for the quality of workmanship and equipment and for the level of professionalism and personal attention which is rarely encountered these days."

Roy Jones - 19 October 2010

star_5

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